Customers are a huge part of the way forward in wanting better service in Australia. As long as we stop rewarding poor ...

“Deputy data has observed an increase in poly-employment – having two or more jobs – which may be contributing to more ...

Around the world, some loyalty programs are responding by introducing ‘real-time’ capabilities. A local example is Woolworths ...

As the world becomes increasingly aware of the environmental impact of consumerism, one thing is clear: eco-conscious ...

This reliance on data means the relationship between the Chief Marketing Officer (CMO) and the Chief Technology Officer (CTO) ...

Gamification is becoming an increasingly popular strategy for brands and retailers to enhance customer interactions and boost ...

Leading data and AI platform for e-commerce businesses, Triple Whale, is expanding into the Australia and New Zealand region, ...